Studio 7 Fashion Terms And Conditions
- Anyone may join as a Studio 7 Fashion consultant simply by clicking the register pageThere is no fee to join. You must be at least 18 years of age to join.
- An active consultant is one who makes the $30 minimum purchase per month. A consultant that does not meet the minimum WPV for three consecutive months is dropped to inactive status, and if within 30 days after, the consultant does not meet the WPV minimum ($30), their account will be deleted and you will lose all your downline, accumulated RP and any future retail commissions.. To remain active you must make a purchase atleast once per month. (Minimum purchase requirement is $30)
- We do not restrict consultants from selling other products, You are truly an INDEPENDENT business owner and may sell other products, however, we do not permit using the Studio 7 Fashion name on competitor products.
- You may retail Studio 7 Fashion products at any price you desire. Because prices may differ across the USA, you are free to set your own prices according to your market.
- You may not represent yourself as an employee, principal/owner or officer of the company.
- Consultants are responsible for their own taxes, both sales and income tax. Consultants are responsible for compliance with their local, state and federal laws regarding their business.
- Please note ALL merchandise is packaged in OPP bags, we do not package for retail sales. Some items may include hang tags.
- Store credit is not redeemable as cash. If you have a store credit it is only good on a future purchase.
- We will only accept returns on approval. You MUST email us before returning any item to receive a Return Authorization Number (RA#). Our Return Authorization center address is different from our shipping warehouse address, so please never return an item to the warehouse, as we will not be able to track it. In the event of a return, we will ONLY issue a store credit. We do not offer cash refunds. If you have a problem with an item, please let us know and we will do our best to provide an amicable solution. You are responsible for all shipping fees (including return shipping) and we do NOT refund any shipping fees. We also charge a 20% re-stock fee on ALL returns AND cancellations. In the event that we do accept a refund request you MUST state a valid reason for requesting a refund and return your order for any type of refund. Commission that may have been earned from said order will be revoked due to the order being returned and refunded. Studio7Fashion does not accept "test" orders nor sell on approval.
- We make no guarantee as to value, merchantability, profit or sales on any item. Unless otherwise noted, all items are fashion (also known as costume) jewelry, they are not 'real' gold or 'real' silver or "real" stones although those words may be used to indicate color and not material. Please note in the description whether an item is genuine gold, silver, gemstone, leather, etc. Only genuine items are marked as genuine. A description using words such as ruby, austrian crystal, diamond, gold, silver, leather are only genuine if preceeded with the word genuine (for example genuine diamond, genuine ruby, genuine leather etc).
- All items are lead-free and nickle-free.
- Our suppliers and manufacturers are located in various countries; including China, Singapore, Mexico, etc. Unless noted in the description items are of foreign origin and not made in the USA. Items made in the USA will be indicated in the description with 'Made in The USA'. Components, findings, parts, stones, etc may or may not be made in the USA.
- We accept all major credit cards and Paypal. Our processing is through paypal, although you do not need a paypal account to purchase from us. When you arrive at the paypal page, you may login to your paypal account to pay or under GUEST CHECKOUT fill in your credit card details. Your purchase is protected through Paypal's Purchase Protection. If you need to add an item(s) to your order after it has been placed there is a $1 surcharge.
- Shipping is $5.50 up to $39.99, $2.95 for orders $40-$64.99 and free for orders $65+. (Exception: Shipping for Canadian orders will be a flat $5.95) We do not charge a handling fee or any other hidden fees.
- We currently ship to all 50 states of the USA and Guam, Puerto Rico, APO and FPO addresses, and all Provinces of Canada. Please note we will not send merchandise as a "gift" to avoid tax or import fees assessed by your country. All taxes and import fees, if any, are the responsibility of the recipient. If an international shipment is refused or otherwise undeliverable for any reason and subsequently returned to Studio7Fashion, we will not reship and at our discretion will issue a store credit less shipping and standard restock fee in accordance with our refund policy. We usually ship within 5 business days (weekends excluded) and utilize the United States Postal Service (USPS) with tracking. During the holiday season there may be an extra 2-3 days for processing. All items are usually shipped in the same package. Your item will usually arrive within 10 business days (excluding weekends) after processing. You will receive a notice via email with the tracking number. To track your package, please go to usps.com and enter your tracking number. Please note: Studio7Fashion LLC cannot be held accountable for packages once in the possession of the USPS service. If your package is stolen/lost/delayed or damaged by USPS we unfortunately cannot replace or refund the items. All lost packages are the responsibility of USPS. Please contact your local USPS to resolve any shipment issues.
- ALL orders must have a recipient name on them.
- In the event an item is out of stock when you order, we will issue a credit for the amount of said piece value. In the event there is a piece missing in your order, we will issue a credit.
- You may not represent yourself as an officer, owner, co-owner, or employee of Studio7Fashion. You may not use the Studio7Fashion name as a standalone in any group or business page name. It must be preceeded by a name or another word. Example: "Studio7Fashion by Susie." You are not permitted to use Studio7Fashion's logo or website banners as your own in any profile pictures in groups, business pages, etc. We have some pre-made consultant banners if you would like to use them. They can be downloaded here: Consultant Banners You are also permitted to use the jewelry images to create your own.
- Additional information is located on our FAQ's page. If you have questions not answered here or in the FAQ's page, please use our customer service link and we will be happy to help.
- Terms may be subject to change. ALL sales FINAL.
Studio 7 Fashion Consultants
Returns and Cancellations
We take extra measures and use padded envelopes and bubblewrap to try to ensure your jewelry arrives safely. However, we have no control over carriers who might be a little rough with packages. If your item is insured, (most shipments are) then you may take your package to your local post office and file a claim for the damaged or broken merchandise. Please inform us that you are filing a claim with the post office.
During shipment, items may become loose and if you receive an item that has a jumpring or clasp or chain that has worked its way open or loose, this is not broken jewelry. Broken means it is beyond reasonable repair. If a jumpring has opened or become loose, use your jewelers pliers to close the ring. If we determine that the item could be fixed, and you disagree, then you may return the item to us for a store credit refund (less shipping).
We have available for purchase, extra jumprings and jewelers pliers, please search for pliers or jumpring.
We use a double check process to ensure all items you ordered are packed in your shipment. In RARE occurrences, an item may be missing from your shipment. Because we use bubblewrap, sometimes the missing item is lodged inside the bubblewrap and a consultant has thrown away the item with the bubblewrap. Please double check all packing material to ensure this is not the case.
Our policy is that the first time we will issue a store credit, because sometimes mistakes happen. However, we will not issue a store credit for a subsequent and future second claim of missing items. Why? because once you make a claim ALL your shipments are triple checked for accuracy. In the event you are positive we have made a second mistake, we require you to return your entire shipment and we will issue a refund (less shipping) and close your account.